As a Senior Design Lead at CVS Health, I was fortunate to act as the first member and lead of a new initiative, referred to as Omnichannel Pharmacy.

Our goal: To create a more seamless platform for CVS customers to receive necessary prescription items through multiple avenues of the business. In doing so, we aimed to bridge the gaps between the in-store experience, Health Hub, and Pharmacy.

Collaborating across all aspects of the business, and working to merge many company initiatives into one platform, my team and I launched a refreshed application focused around user needs, as well as the CVS Health Hub, an in-store space dedicated to medical analysis, treatment, and space for wellness programs like yoga and meditation.

Whether in pharmacies or through health services and plans, CVS continues to pioneer a bold new approach to total health. Making quality care more affordable, accessible, simple and seamless. Creating innovations that not only help people get well, but help them stay well in body, mind and spirit.